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Mobile Event Expert, Mobile Showroom

Learn more about T-Mobile
T-Mobile

T-Mobile

Mobile Event Expert, Mobile Showroom

Austin, TX
Full Time
Paid
  • Responsibilities

    Responsible for providing customers an exceptional retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

    RESPONSIBILITIES

    Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

    Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be leveraged for emergency relief.

    Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and energetic retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services. Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations. Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience. Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience.

    QUALIFICATIONS

    • 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred
    • Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
    • Retail experience in high volume environment and ability to work in varied environments including external events
    • Strong organization, multi-tasking, versatility, communication and attention to detail
    • Acclimate local Mobile Associates and Partner Sales Associates to unique event environment
    • Consistent accuracy with basic math and proficient use of a calculator is required

    MINIMUM QUALIFICATIONS

    • At least 18 years of age
    • Legally authorized to work in the United States
    • High School Diploma or GED
    • Work varied shifts, seven days per week, which may include evenings, weekends, and holidays

    COMPANY PROFILE

    As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.

    Applicant Privacy Policy

    We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Policy. EOE STATEMENT

    We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

  • Industry
    Telecommunications
  • About Us

    As America's Un-carrier®, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.