At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role ensures accurate and accessible human resources (HR) data to support employee-related processes and decisions. It involves assessing data submissions, generating HR data requests, and managing communications with internal teams and customers. The role includes supporting unemployment claims by providing necessary documentation to business partners. Success is measured by data accuracy, timely response to requests, and effective communication with stakeholders. The work impacts organizational efficiency and employee experience by maintaining reliable HR data and records.

This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.

Job Responsibilities :

• Support unemployment claims by retrieving and providing appropriate documentation to business partners to ensure timely processing

• Monitor and maintain intake queues by running reports and preparing communications to employees and managers for efficient workflow

• Prepare and complete employee lifecycle documents such as verification of employment and personnel file requests to support HR operations

• Maintain accurate HR records by scanning and indexing submissions into the HR document repository to ensure data integrity

• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience :

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)

• Less than 2 years 1-2 years HR Experience supporting employee lifecycle data. (Preferred)

Knowledge, Skills and Abilities :

• Organization Strong organizational skills with ability to prioritize and multitask as necessary to meet service level agreements and deadlines. (Required)

• Ability to complete assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Normally follows established procedures, requires instructions only on new assignments. Consults with senior peers on non-complex projects and tasks. (Required)

• Ability to work under close to moderate supervision and apply acquired job skills, basic decision-making skills, and company policies and procedures to complete assigned tasks. (Required)

• Highly accurate and attentive to detail with ability to adapt quickly and efficiently to change. (Required)

• Customer Service Demonstrated customer focus with ability to deliver an exemplary customer experience. (Required)

• Ability to stay current on guidelines and processing procedure including documenting and sharing information with peers (Required)

• Microsoft Office Basic knowledge of MS Office Suite. (Required)

• Strong organizational skills with ability to prioritize and multitask as necessary to meet service level agreements and deadlines. (Required)

• Workday Basic knowledge of Workday or other HRIS system. (Required)

Licenses and Certifications :

• At least 18 years of age
• Legally authorized to work in the United States

Travel :

Travel Required (Yes/No): No

DOT Regulated :

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Base Pay Range: $18.57 - $33.49

Corporate Bonus Target: 5%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Are you ready to kickstart your career with one of the most dynamic and innovative companies in the telecommunications industry? At T-Mobile, we believe in challenging the status quo and driving change. As an intern, you’ll have the opportunity to work on real projects that impact millions of customers, collaborate with talented professionals, and gain hands-on experience in a fast-paced environment.

Our internship program is designed to provide you with the skills and knowledge you need to succeed. You’ll be part of a team that values creativity, diversity, and a passion for technology. Join us and be part of a company that’s not just changing wireless, but changing the world.