We're looking for a summer intern that will help provide the TFB Customer Support organization with information and analytical decision support tools. The role includes gathering, validating, and documenting reporting requirements, and performing daily/weekly/monthly/ad-hoc analysis and reporting. While many of the processes and procedures are established, there will be an opportunity to build models and tools from the ground up.

Responsibilities:

• Partner with team members to understand relevant data sources and be able to assist with regular reporting needs.
• Use various data analysis techniques, partner with internal organizations (Customer Support teams, Sales, etc.) to help generate reports and data analytics.
• Develop, maintain, and refine Excel and SQL-based models.
• Build, maintain, and improve forward-facing PowerBI-based tools for use by leaders to view, analyze, and modify information.
• Assist with quality assurance testing of models and results.
• Support process documentation of financial modeling, processes, and procedures.
• Also responsible for other duties/projects as assigned by business management as needed.

Qualifications:

• MS Office Suite: Intermediate computer skills with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access, and SQL
• Reporting Systems: Ability to learn or familiarity with SQL, PowerBI to enhance existing reports and tools
• Data Analysis: Ability to analyze data and present findings and recommendations
• Relational Databases: Knowledge of relational databases, data modeling, systems design, and integration
• Possess analytical and critical thinking skills, with strong attention to detail
• Ability to learn and gain solid understanding of T-Mobile's metrics and systems

Education:

• Pursuing Bachelor's degree in Business or Data Analytics

Are you ready to kickstart your career with one of the most dynamic and innovative companies in the telecommunications industry? At T-Mobile, we believe in challenging the status quo and driving change. As an intern, you’ll have the opportunity to work on real projects that impact millions of customers, collaborate with talented professionals, and gain hands-on experience in a fast-paced environment.

Our internship program is designed to provide you with the skills and knowledge you need to succeed. You’ll be part of a team that values creativity, diversity, and a passion for technology. Join us and be part of a company that’s not just changing wireless, but changing the world.