We're looking for a summer intern that will help provide the TFB Customer Support organization with information and analytical decision support tools. The role includes gathering, validating, and documenting reporting requirements, and performing daily/weekly/monthly/ad-hoc analysis and reporting. While many of the processes and procedures are established, there will be an opportunity to build models and tools from the ground up.

Responsibilities:

• Partner with team members to understand relevant data sources and be able to assist with regular reporting needs.
• Use various data analysis techniques, partner with internal organizations (Customer Support teams, Sales, etc.) to help generate reports and data analytics.
• Develop, maintain, and refine Excel and SQL-based models.
• Build, maintain, and improve forward-facing PowerBI-based tools for use by leaders to view, analyze, and modify information.
• Assist with quality assurance testing of models and results.
• Support process documentation of financial modeling, processes, and procedures.
• Also responsible for other duties/projects as assigned by business management as needed.

Qualifications:

• MS Office Suite: Intermediate computer skills with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access, and SQL
• Reporting Systems: Ability to learn or familiarity with SQL, PowerBI to enhance existing reports and tools
• Data Analysis: Ability to analyze data and present findings and recommendations
• Relational Databases: Knowledge of relational databases, data modeling, systems design, and integration
• Possess analytical and critical thinking skills, with strong attention to detail
• Ability to learn and gain solid understanding of T-Mobile's metrics and systems

Education:

• Pursuing Bachelor's degree in Business or Data Analytics

As America's Un-carrier®, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.