Technical specialist ROLES AND RESPONSIBILITIES: We are looking for skilled Technical Specialist to join our Centralized Voice Engineering team. This team deploys and manages Cisco and Avaya IP Telephony systems for large, multinational customers. The responsibility of the CVE PIM is coordinating the activities of multiple resources, including the customer, AT&T teams and vendors in delivering world class solutions. KEY COMPETENCIES AND SKILLS:

• 2-4 years experience in voice telecommunications
• IPT and TDM voice terminology
• Strong customer communications and listening skills
• Strong organizational and process skills
• Ability to work nights and weekends
• Self motivated with ability to work with minimal supervision
• Goal oriented to meet demanding customer expectations
• Ability to coordinate service delivery between multiple vendors and internal organizations
• Intermediate knowledge of GPS, AOTS CM
• PC skills; Office, Visio, MS Project
• Ability to work in multicultural environment EDUCATION AND QUALIFICATIONS:
• University education
• Project Management certifications
• Intermediate level of spoken and written English" ADDITIONAL INFORMATION: Flexible work hours, as deployment activities are normally scheduled for Outside of normal business day times, including weekends

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