JOB SCOPE

The Video Operations Tools and Automation Devops Intern is responsible for supporting and developing software solutions for the Video Operations group that bring operational awareness or remove human interactions in the support and management of Video Platforms. Using technology and software, the intern will provide in-depth analysis of Video Operating systems in areas for improved operational awareness or automation tasks, and will also run tasks and projects to completion such as performance analysis and reports from existing systems. The Video Operations Tools and Automation team supports the full gamut of Video systems and platforms, so the ability to quickly understand new technologies, apply rigor and analytics to systems not commonly known, and solve problems that are not easily solved will be what we are looking for in an intern.

DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance Video platform performance.

• May work with Engineering to design and test system designs with full knowledge of configurations.

• May need to develop, design and implement automated reporting tools and dashboards.

• Identify, resolve and escalate as required operational and design issues through data analysis and recommend solutions to make systems more efficient.

• Work with the other teams in the organization for implementations of network, related projects and other standardization efforts.

• Develop problem resolution procedures required to meet serviceability requirements and improve customer experience.

• Working with Implementation teams on various projects/initiatives and Process Improvements for Video Operations.

• Support the teams providing reliable and consistent operation of these systems in order to provide a quality entertainment and information experience for our customers.

• Provides technical and analytical support to projects, engineers or any entity of Video Operations.

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, MIS, Engineering or equivalent technical field or work experience

• Experience performing application configuration, programming, installation, and maintenance within a Systems Administration capacity

• Experience with data collection, analysis, and presentation

• Experience with Python and other scripting language and UI development

ADDITIONAL SKILLS AND REQUIREMENTS

• Knowledge of Microsoft Visio, Advanced knowledge of Microsoft suite of tools like PowerPoint, Project, Excel, Word

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $20.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.