Job Description

• Complete EEI filings for all shipments that are ready and/or SMPd and process the shipment
• Complete Billing and Invoicing for all files that are processed
• Manage all department EDEs and collaborate on root cause analysis and solutions
• Manage all department FDS billing
• Manage all department EDMAs and collaborate on root cause analysis and solutions
• Receive documents
• Route shipments
• Manage your desk to customer and company KPIs
• Timely reply to all emails
• Complete 52 hours of training credit per year
• Timely problem solving/resolution
• Any functions deemed necessary by supervisor or manager
• Develop friendly and professional relationships with customers
• Train peers, as needed
• Action miscellaneous accounting items that pertain to assigned accounts
• Send shipment alerts to all customers and keep them updated on the progress of their shipments
• Must comply with Expeditors and Government regulations/policies
• Must maintain and preserve company culture
• Must display a willingness to work in a team environment

Qualifications

• Global logistics industry knowledge
• Highly organized with solid computer skills
• Friendly, positive attitude
• Passion for learning
• Collaborative spirit for listening and communicating
• Motivated to be efficient, effective and always improving
• Demonstrate sense of urgency and attention to detail in everything you do
• Ability to handle the stress of meeting deadlines
• Fluent in English

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• Base Pay Range $21.00 per hour - $26.00 per hour, based on experience
• ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.**

All your information will be kept confidential according to EEO guidelines.