Job Description

Scope of Position:

• Receive documents

• Prepare shipments

• Route shipments

• Manage freight receipt

• Process shipments

• Monitor/Track shipments

• Manage your desk to customer and company KPI’s

• Timely reply to all emails

• Complete 52 hrs of training credit per year

• Timely problem solving/resolution

• Any functions deemed necessary by supervisor or manager

• Develop friendly and professional relationships with customers

• Training peers as needed

• Action miscellaneous accounting items that pertain to assigned accounts

• Send shipment alerts to all customers and keep them updated on the progress of their shipments

• Must comply with Expeditors and Govt regulations/policies

• Must maintain and preserve company culture

• Must display a willingness to work in a team environment

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
• Write with pencil/pen/marker
• Functions performed primarily while seated at desk

Qualifications

• Global logistics industry knowledge
• Good computer skills (e.g., MS Excel, MS Word)
• Fluent in English

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• Base Pay Range: $18 - $22 per hour, based on experience
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.