Job Description

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department.

KEY RESPONSIBILITIES:

• Smooth and timely freight flow.
• Accurate and timely data entry into our operating system.
• Track and trace Air Import files as required.
• Daily monitoring of in-transit delays & update of the appropriate event codes.
• Timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to outside brokers for customs purposes.
• Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills, work well in a fast-paced environment
• Good computer skills (Excel, Word).
• Fluent in English
• College Degree preferred

Our Cultural Attributes:

• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Additional Information

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Up to 26 work from home days annually
• The position pays $20.00-$28.00 per hour based on education and experience

All your information will be kept confidential according to EEO guidelines.