Specialist, IT Inventory Support Date: Jan 3, 2019 Location: Philadelphia, PA, US Req ID: 25422 - Location: Philadelphia Intl Apt (PHL-TRML) Additional Locations: None Requisition ID: 25422 Overview Join us for a career with endless possibilities. Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? Youve come to the right place. You dont have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. What does it take to join us? Were glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world. Fortunately, were building on almost a century of innovation and firsts in our industry and we plan to continue that tradition of excellence. About The Job This position will be a member of the Information Technology Team, within the Information Technology Division. The Asset Specialist is part of a team responsible for supporting all Desktop and Mainframe IT inventory, including logistics support to ensure our customers receive their requested IT Assets. This position must operate with integrity and strive to keep our department in compliance with our internal Asset Management policy. Specifically, you'll do the following: - Understands business needs/requirements and strives to foster strong working relationships and open communication across the enterprise - Receives all inbound and ships all outbound IT assets and peripherals and performs general IT warehouse duties, including operating a forklift - Drives company-owned delivery van to transport assets from one location to another, as needed - Monitors and manages system work queues to ship replacement devices to requesting stations - Deploys desktop assets/peripherals to end-users, provides logistical/delivery support and supports asset recovery/reclamation activities - Performs accurate data entry and asset tracking of various IT items, utilizing the company database to record asset information and retrieve work orders - Maintains inventory and ensures all shipments are entered and tracked via the Shipping Control in company database - Provides administrative and operational support, as needed, for all functions of the warehouse - Travels, as required Qualifications Required Qualification - High School Diploma or equivalent - 1 year experience with inventory utilizing a form of inventory database software - 1 year experience in general warehouse environment with a focus on asset management - Valid drivers license - Experience in an IT warehouse/environment - Proven planning and organizational skills - Ability to thrive in a sense-of-urgency environment and leverage best practices - Ability to adapt to changing priorities and work environments - Demonstrated initiative, flexibility and ability to adapt to changing priorities and work environments - Ability to operate a forklift in a warehouse environment - Ability to lift and move 50 lbs - Proficiency in MS Suite (Excel, Word, Outlook) Preferred Qualifications - Associates degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training - Airline industry experience, including business process and supporting technology - Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups - Ability to influence through outstanding interpersonal skills, collaboration, customer service and negotiation skills - Ability to work well within a team environment, as well as independently Additional Locations: None Requisition ID: 25422 Nearest Major Market: Philadelphia Job Segment: Inventory, Engineer, Mainframe, Information Systems, Database, Operations, Engineering, Technology