Coordinator, Flight Service Date: Nov 7, 2018 Location: Washington, DC, US Req ID: 24042 - Location: Reagan National Apt (DCA-CCSC) Additional Locations: None Requisition ID: 24042 Overview Join us for a career with endless possibilities. Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? Youve come to the right place. You dont have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. What does it take to join us? Were glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world. Fortunately, were building on almost a century of innovation and firsts in our industry and we plan to continue that tradition of excellence. About The Job This job is a member of the Flight Service Team, within the Customer Experience Division. The Coordinator, Flight Service performs a wide variety of administrative duties to support Flight Attendants and Flight Service management employees in the daily operation. Specifically, youll do the following: - Responds to Flight Attendants general questions in person and by phone - Files expense reimbursement, handles mail and FEDEX - Provides Tablet support at the Crew Service Centers - Assists in the coordination of Flight Attendant parking and Crew ID's - Orders supplies and maintains the e-board in the crew rooms - Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries - Assists the Duty Managers with all aspects of Flight Service operation - Ensures office and crew room computers and equipment are in working condition - In the absence of a Duty Manager, the Flight Service Coordinator will assume all Duty Manager administrative functions Qualifications Required Qualifications - High School diploma or GED equivalency - 2 years' experience with PC, Sabre, DECS, and RES Preferred Qualifications - Current or previous Flight Service, Crew Schedule experience - Independent judgement and decision making skills - Knowledge of working with contract labor groups - Ability to work all shifts, holidays and overtime as required - Requires rotation of shift and days off - Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Additional Locations: None Requisition ID: 24042 Nearest Major Market: Washington DC Job Segment: Flight Attendant, Aviation