JOB TITLE:

Capacity Coordinator I

DEPARTMENT:

Supply Chain

COUNTRY:

United States of America

STATE/PROVINCE:

Arkansas

CITY:

Lowell

FULL/PART TIME:

Full time

JOB SUMMARY:

Under routine supervision, this position is responsible for the coordination of a small driver count, safe and timely service and movement of freight, load assignment and providing best in class customer service. Ensure compliance with DOT regulations and responsible for all drivers compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.

KEY RESPONSIBILITIES:

• Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
• Maximize efficiency of fleet operations and profitability and make recommendations for continuous improvement, measure key performance indicators, and create, maintain and present customer specific reporting and financial analysis through face-to-face interactions at customer location
• Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc. and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc. as they occur throughout the day and, where necessary, when on call • Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

MINIMUM QUALIFICATIONS:

• High School Diploma/GED with up to 4 years of equivalent education, experience and training AND/currently enrolled and working towards degree program(s) with up to 2 years or equivalent education, experience and training AND/OR Bachelor’s degree with ability to work across multiple shifts including nights and/or weekends if needed

PREFERRED QUALIFICATIONS:

• Bachelor’s plus 1 year of or equivalent education, experience and training

SKILLS & ABILITIES:

• Ability to process information with high levels of accuracy
• Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
• Ability to accurately analyze situations and reach productive decisions based on informed judgment
• Ability to adapt to changing environments
• Establish and maintain healthy working relationships with clients, vendors, and peers
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
• Effective communication skills

EDUCATION:

Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required)

WORK EXPERIENCE:

Management-Entry Level, Transportation/Logistics

“THIS JOB DESCRIPTION HAS BEEN DESIGNED TO INDICATE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY EMPLOYEES WITHIN THIS CLASSIFICATION. IT IS NOT DESIGNED TO CONTAIN OR BE INTERPRETED AS A COMPREHENSIVE INVENTORY OF ALL DUTIES, RESPONSIBILITIES AND QUALIFICATIONS REQUIRED OF EMPLOYEES ASSIGNED TO THIS JOB.

TO PERFORM THIS JOB SUCCESSFULLY, AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY. THE REQUIREMENTS ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR ABILITY REQUIRED. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.”

At J.B. Hunt, we continuously look for new ways that our people, processes and technology can be used to move freight transportation forward. We hire for entry-level, professional and management roles across several areas, including corporate services, customer service, engineering and technology, operations, sales and more!