Dispatcher CENTRAL VALLEY LOGISTICS, LLC - Carrollton, TX Full-time, Commission Central Valley Logistics, LLC is a Dallas based company that believes in providing our clients with exemplary service on every shipment, every time. We are committed to the individual success of each of our employees and work hard at being a great place to work. Job Title: OTRDispatcher Employment Type: Full Time Work Schedule: Monday Friday* Work Hours: 7:00 am-4:00 pm Pay Type: Commission Pay rate: Industry competitive, relevant to experience, knowledge, skills and abilities. Location: Carrollton, TX Responsibilities and Key Points Related to the Position: * Provides exceptional customer service by developing good working relationships with carries and drivers * Proactively searches for potential loads through load boards to cover available drivers/trucks * Negotiates and determines the rate(s) to be paid by the broker(s) * Books loads with broker(s) that meet the requirements set by the company * Monitors and tracks all booked freight and coordinates status with brokers * Communicates changes in load status to driver/broker and serves as an intermediary between the drivers and the brokers to assist in the resolution of any issues * Provides timely escalation of issues to management * Knowledgeable of multi-state geography, assist drivers with directions, instructions, mileage information * Understands driver Hours of Service for planning purposes, to ensure safe and legal load assignments to drivers while maximizing driver hours of service Knowledge, Skills, and Abilities: * 1