Job Details Job Title Crime Scene Search Investigative Technician (CMPD Internal Only) Job ID 501416 Location City of Charlotte Full/Part Time Full-Time Regular/Temporary Regular Close Date 09/25/2018 ------------ CoC Job Details The Crime Scene Search Investigative Tech consists of the following responsibilities: answering crime scene division telephone inquiries, gathering information from victims and witnesses, completing appropriate reports and supplements regarding preliminary investigations, entering reports into CMPD systems, and always maintain professionalism with both internal and external customers. He/she will assist citizens by addressing concerns and questions utilizing advanced knowledge of assigned departmental operations, as well as citywide issues and functions. The Crime Scene Search Unit is seeking a resourceful, innovative and motivated person with an interest in being an Investigative Technician for the Crime Scene Search Unit. Major Duties and Responsibilities: * Monitor all unit supplies * Purchase all supplies for Crime Scene processing while maintaining awareness to budgetary restraints and limitations. * Be the gatekeeper for Digital Evidence Management System (DEMS) for digital evidence submitted by CMPD officers and Crime Scene Search Investigators. * Delineate issues or concerns related to DEMS with CTS Operations Support * Maintain permissions for special groups in DEMS such as permissions to view Officer Involved Shootings and Homicides * Correspond with NC District Attorneys office and the US Attorneys office regarding upcoming cases and photographs needed for evidence. * Design and ensure completion of large scale photographs needed for Court proceedings and Internal Affairs. * Receive and fill photographic requests associated with criminal cases from the DAs office and detectives as well as outside agencies. * Complete special assignments as directed by the unit supervisor or chain of command Supervision Received and Exercised: Primary direction received from the CSS Sergeant; general direction received from division supervisors. Minimum Qualifications: * Principles and processes for customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Administrative and clerical procedures, systems such as word processing, call reporting, using multiple computer systems, and other office procedures and terminology * Problem-solving techniques Ability to: * Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. * Deliver clear and concise written and/or verbal communications. * Manage multiple tasks and prioritize as needed. * Be cross-trained in order to perform in a variety of assignments including testifying in court Experience and Education: * Requires High School diploma or equivalent and 1 year of relevant work experience (call center, customer service, administrative assistant); College level education preferred. * Type 35+ wpm * Two (2) plus years experience as a computer end-user * Skilled in specialized computer systems, i.e. databases, reporting * Two (2) plus years experience of customer service delivery * Bi-lingual is a plus (not required) Environmental/Physical Conditions: Applicants must be willing to work flexible hours, which may include different shifts and rotating days off and must also be willing to work weekends and holidays. Work will be performed in a climate controlled office setting. Will require sitting for extended periods of time. May require bending and lifting approximately 15lbs or more. Position requires use of a computer on a daily basis adequate vision, hearing, and speech required. Any Charlotte-Mecklenburg Police Employee interested in transferring to the Crime Scene Search unit should submit a letter of interest and resume to Sergeant Katherine Scheimreif by the close of business on (2 weeks after posting). Salary: $39,964 How to Apply: Applications must be submitted online. If you need assistance completing your online application, you are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to careers@charlottenc.gov. Conditions of Employment: The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. Some positions may require the ability to obtain a City Driving Permit. Candidates may also be required to pass a physical examination, polygraph exam, other skill evaluations and background check screens. The City of Charlotte is an Equal Opportunity Employer. ------------