Job Description

The Role

Our in-house corporate travel agency – Expeditors Travel Services - is seeking a motivated, entry-level Corporate Travel Agent. In this role, you aren’t just booking trips—you are a consultative partner helping our employees navigate global travel. You will manage airline bookings, hotel reservations, and complex itineraries while contributing to department-wide administrative projects.

The ideal candidate is an adaptive and agile learner, detail-oriented, and looking broaden their skillset and master the following systems: Sabre GDS , SAP Concur , Compleat and TRAMS.

Key Responsibilities

• Consultative Service: Guide travelers on optimal carriers and routes, entry requirements including health guidelines while adhering to company standards.
• Booking Management: Accurately arrange flight, hotel, and car reservations; calculate ticket quotes, ticket changes; and utilize company discounts/credits.
• Support: Onboard new Concur users and help resolve issues within SAP Concur (profiles, searches, and results).
• Department Contribution: Manage shared inboxes, manage agency queues, update internal website content, and assist with back-office reporting (TRAMS).
• Professional Growth: Actively participate in Sabre Red 360 and industry training to advance your travel expertise.

Qualifications

Qualifications

• Experience: 2+ years in customer service, hospitality, or a related industry.
• Communication: Exceptional verbal and written skills; ability to build assured relationships with coworkers and vendors.
• Mindset: An independent learner who takes initiative and thrives with guided mentorship.
• Technical Aptitude: Experience with Sabre GDS is a plus, but an enthusiasm to learn standard formats and "Compleat" mid-office functions is essential.
• Reliability: Strong time-management skills and a dependable track record in attendance and performance.

Education & Requirements

• College degree preferred.
• Must be able to work in one of our Greater Seattle offices (Seattle, Bellevue, Lynnwood, or Federal Way).
• Note: This is an in-office position. (Eligible for 26 flexible "Work From Home" days per year after initial training. Prorated based on eligibility date of new hire).
• Must already be eligible to work in the United States.

Additional Information

Salary & Benefits

• Expected Salary: $55,000 – $65,000
• Paid Time Off: 15 days vacation (prorated), 10 holidays, and 2 flexible days.
• Financial: 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Health: Comprehensive Medical, Dental, Vision, and HSA options.
• Development: Robust Training and Personnel Development Program with Educational Reimbursement

All your information will be kept confidential according to EEO guidelines.