Job Description

Wake up each day knowing that you are a part of something special. Something real. Something bold. Are you looking for a place where you will have a role in shaping an industry?

Then it’s time for you to apply to join the pack.

JOB SUMMARY:

A Business Development Representative is responsible for selling and operating Coyote’s services to small and medium-sized customers. They are to focus on selling Coyote’s services over the phone and through other forms of communication such as email. Business Development Representatives are responsible for prospecting, communication, quoting, developing, operating, and maintaining their customer accounts.

DAILY TASKS & RESPONSIBILITIES (INCLUDE, BUT NOT LIMITED TO):

• Build, maintain, and grow customer relationships through cold calls and consistent communication
• Research leads, uncover needs, and persuade decision makers to let Coyote service their freight
• Use creative and persistent methods to prospect and generate new business opportunities
• Serve as a consultative resource to customers regarding service offerings, market trends, industry standards and effectively provide quotes considering all variable factors
• Maintaining operational efficiencies for book of business through functions that include, but are not limited to, load building, scheduling, issue escalation, and capacity securement. Work with Carrier Managers to secure best viable options; calling carriers to get additional options and track when necessary
• Understand digital platform services & modal diversity service offerings and effectively persuade customers to use
• Effectively support teammates' customers when they are out of office
• Meet or exceed expected KPIs

ESSENTIAL SKILLS, CHARACTERISTICS, & EXPERIENCE:

• Prior sales, operations or customer service experience preferred
• Strong negotiation skills – persuasiveness, aggressiveness, confidence
• Efficient time management skills with the ability to recognize and prioritize profitable opportunities
• Strong relationship building skills and the ability to be a team player while working independently
• Effective and professional communication skills and strong customer service skills
• Confident decision-making skills, problem solving ability, issue resolution skills
• Entrepreneurial and competitive spirit, passion, self-motivation
• Organization and attention to detail
• Adaptability, multi-tasking ability, sense of urgency
• Persistence and resilience
• Ability to maintain composure in stressful situations

WHY COYOTE?

• Onsite training and ongoing career development.
• Competitive pay.
• Comprehensive benefits package.
• Internal advancement opportunities for high performers.
• Global opportunities.
• Casual dress & many perks.
• Diverse and Inclusive environment.
• Opportunities to impact the world around you through our 360 sustainability initiatives.

IMPORTANT NOTICE TO US APPLICANTS:

Coyote is an at-will employer.

We are an Equal Opportunity Employer.

Please view Equal Opportunity Posters provided by the OFCCP.

Company Description

Coyote Logistics is a leading global third-party logistics provider that matches more than 10,000 shipments every day. Founded in 2006, Coyote was created with one goal in mind: create a better service experience in the transportation industry. Our commitment to providing visibility and reliability to our customers separated us from other providers, raising industry standards for both service metrics and customer satisfaction. We became a UPS company in 2015, adding UPS asset utilization, air & ocean freight forwarding, and more to our expanding portfolio of services. As the supply chain market adapts to match higher customer expectations and evolving technologies, so do we. Our fundamental mission remains the same: to do the right thing, for every customer and every opportunity — no matter the market condition.

• 70,000 network carriers
• 10,000 loads per day
• 14,000 valued shippers
• 3,000 employees
• 20 offices worldwide Coyote has been widely recognized for its innovation, growth, and culture. In 2018, Forbes named Coyote one of the best Midsize Employers in America and a Best Employer for Women. Coyote was also named a Quest for Quality award winner by Logistics Management, a Top 3PL & Cold Storage Provider by Food Logistics, a Top 50 Company to Sell For by Selling Power, a Top 100 3PL Provider by Inbound Logistics, and a Top Workplace by the Chicago Tribune for the ninth consecutive year. Additionally, Coyote was named to Atlanta-Journal Constitution’s Top Workplaces for the fifth year and Coyote CEO Jonathan Sisler was named a 2018 Supply & Demand Chain Executive Pro to Know.