Customer Experience Internship, Summer 2023

Learn more about J.B. Hunt Transport Services, Inc.
J.B. Hunt Transport Services, Inc.

J.B. Hunt Transport Services, Inc.

Customer Experience Internship, Summer 2023

Lowell, AR +1 location
Internship
Paid
  • Responsibilities

    JOB SUMMARY:

    Under close supervision, this position will assist with customers on providing transportation/logistics services. Work requires developing and maintaining excellent customer relationships to maximize business potential. This is a Summer Internship position that will span over nine weeks.

    Key Responsibilities:

    • Gain exposure and understanding of basic transportation management principles.

    • Manage customer relations by engaging customer on a regular basis providing solutions to meet their needs and goals to maximize freight potential and growth

    • Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments

    • Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

    • Perform pertinent account-specific duties as required by customer.

    • Perform other related duties as required or assigned.

    QUALIFICATIONS:

    • Minimum Qualifications: Currently enrolled in a four year undergraduate degree program and in good standing at an accredited college or university and pursuing a business degree or related field. Must be able to work at least 20-25 hours a week and complete a 9 week internship program.

    • Junior or Senior level preferred.

    Skills & Abilities:

    • Must have strong organizational skills and the ability to multi task

    • Knowledge of Microsoft Office Suite applications

    • Willing to work flexible hours

    EDUCATION:

    • GED (Required), High School (Required)

    WORK EXPERIENCE:

    • Transportation/Logistics

    JOB OPENING ID:

    • 00469196 Customer Experience Internship, Summer 2023 (Open)

    “This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

    J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

  • Industry
    Transportation / Trucking / Railroad
  • Locations
    Lowell, AR • Pico Rivera, CA
  • About Us

    At J.B. Hunt, we continuously look for new ways that our people, processes and technology can be used to move freight transportation forward. We hire for entry-level, professional and management roles across several areas, including corporate services, customer service, engineering and technology, operations, sales and more!