Customer Service Representative - Customs Brokerage

Expeditors

Customer Service Representative - Customs Brokerage

Federal Way, WA
Full Time
Paid
  • Responsibilities

    Job Description

    Major Duties and Responsibilities

    • Ensure smooth and timely customs process flow
    • Ensure accurate and timely data entry into our operational system
    • Track and Trace Custom files and reporting
    • Ensure accurate and timely client billing
    • Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers' instructions and expectations.
    • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
    • Assist with verification of customs declaration information and the submission of such to the customs authority
    • Ensure compliance at all times to regulations
  • Qualifications

    Qualifications

    • Good knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin
    • Understanding of ocean, road and air documentation process
    • Effective interpersonal skills
    • Pro-active approach, strong organizational and computer skills
    • Good computer skills (MS Excel, MS Word)
    • Fluent in English

    Additional Information

    Expected Salary: $25-$28/hour

    Eligible for bonus

    Expeditors offers excellent benefits:

    • Paid Vacation (first year prorated based off month of hire)
    • Holidays (10)
    • Flexible Days (2)
    • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
    • 401(k) Retirement Savings Plan with employer match
    • Employee Stock Purchase Plan (ESPP)
    • Medical, Prescription Drug, Dental & Vision Coverage
    • Health Savings Account (HSA)
    • Life and Disability Insurance
    • Paid Parental Leave (additional eligibility criteria)
    • Dependent Care Flexible Spending Account (DC FSA)
    • Commuter Benefit
    • Employee Assistance Program (EAP)
    • Training and Personnel Development Program
    • Educational Assistance and Reimbursement

    All your information will be kept confidential according to EEO Guidelines.

  • Compensation
    $25-$25
  • Industry
    Transportation / Trucking / Railroad