Job Description

Major Duties and Responsibilities:

Compliance

• Prevent late files/payments by ensuring proper use of the statement management reports.

• Monitor filing of Triennial Status Reports and fees; pay annual permit fee, as directed by Expeditors Corporate Headquarters (CHQ).

• Ensure Employee reporting is handled in accordance with 19 CFR 111.28 through the Branch Employee Relations (ER) Contact.

• Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards (OPS), policies and procedures.

• Review all Powers of Attorney received by the branch for validity, and review attached Importer Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.

Internal Reviews and Monitoring

• Conduct daily reviews via IDMA (Import Daily Monitoring Application) in accordance with Expeditors’ Import Daily Monitoring Program. Derive training topics from results.

• Monitor customs rejections (3461 and 7501) in a spreadsheet format. Report results to the U.S. and Canada Customs Compliance Manager in the annual Self-Audit. Derive training topics from results.

• Complete annual Self-Audit, as administered by CHQ.

• Conduct 361 reviews

• Assist Branch Compliance Manager with ensuring all monitoring reports are reviewed in a timely manner.

Information

• Ensure that branch employees are kept up to date on Customs and PGA related developments. Read daily publications of Broker Power’s International Trade Today, CSMS Messages from CBP, local customs publications (eg. Pipelines, Public Bulletins, etc.).
• Visit customs and PGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
• Maintain current editions of required reference materials. These materials include 19 CFR, local Customs Pipelines or Bulletins, HTSUSA, Customs Info, Explanatory Notes.
• Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Partnered Government Agencies regarding compliance issues as needed.
• Attend monthly Brokerage/Compliance Managers’ Conference Calls.
• Meet regularly with export Customs compliance counterpart.

Post Entry

• Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, OPS and CHQ guidelines.

• Report all penalties and liquidated damages to U.S. and Canada Compliance Manager.

• Manage all post entry activities, from start to finish, using PEMA.

• Ensure proper handling/monitoring of all TIB entries. Notify clients of a TIB status at least three times during the course of a bond. Use the form letter provided in OPS Manual.

Training

Prepare and hold training sessions on a regular basis for customs entry personnel. Topics should be based on the following:

• Issues apparent on customs reject spreadsheet

• Problems discovered during the daily reviews (IDMA)

• New customs/PGA developments and procedures

• Compliance-related questions and issues.

Sales/Marketing

• Support sales staff and import manager in new business development, as needed.

Qualifications

Experience and Education Required:

• College degree
• Customs Broker’s License
• 3 years' experience in U.S. Customs brokerage
• Strong analytical ability
• Strong working knowledge of CFIT and Expeditors' import applications
• Proficiency in the following software products:
• MS Office - Word, Excel, Access, Power Point
• Customs business understanding; current customs environment
• Strong understanding of 19 CFR (Parts 1 – 199) and the HTSUSA
• Customer service skills to deal with branch personnel and external customers; ability to work
• effectively across all levels of an organization interfacing with supervisors, peers and clients
• Organizational skills to manage multiple tasks to completion simultaneously
• Research skills, problem solving and follow-up skills
• Ability to relate to clients, Customs and other government officials, and employees at all
• levels
• Hands-on knowledge of Operational Process Standards desk procedures
• Ability to articulate clearly through written and oral presentation

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time

• Health Plan: Medical, Prescription Drug, Dental and Vision

• Life and Long-Term Disability Insurance

• 401(k) Retirement Savings Plan (US only)

• Employee Stock Purchase Plan

• Training and Personnel Development Program

Reporting Structure:

• Import Compliance Manager