Human Resources Shared Services Analyst
HR Shared Services Analyst DHL 11,127 reviews - Erlanger, KY 41018 What makes DHL great? Our People! We know each employees individual contributions make us the #1 Express Deliveries and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today DHL is currently looking for a Human Resources Shared Services Analyst, 3rd shift. The key deliverables for this role include managing seamless delivery of all HR operational services, streamlining, standardizing and driving continuous improvement of all HR processes, expanding self-service capabilities and access to information tools, reporting and analytics. The position will be responsible for building a stronger infrastructure and a high performing team to support HR operations for DHL Express in the United States. Responsibilities: * Must have be willing to work third shift and possible weekend shifts. * Acts as the customer advocate for HR by representing the services in a positive manner and provide excellent customer service. Proactively escalates issues to ensure the timeliest service. * Effectively review and process HR service requests and transactions related to one or more HR specialties with a high degree of accuracy and adherence to procedures. * Strong analytics, data, auditing and reconciliation skills required * Manage the employment process with assistance in completing new hire paperwork and on-boarding. Also responsible for off-boarding once a termination is submitted. * Timekeeping Administration in Kronos, partnering with Supervisors and Managers to ensure employees are paid correctly and all hours worked and time off is accounted. * Partner with askPayroll to ensure timeliness of employees pay, submitting the correct Kronos data and follow through to ensure payments are delivered. * Partner with HR Business Partners to facilitate knowledge transfer between Center of Excellence (COE) Personnel and Shared Services. * Continuously evaluates existing work processes and prospective processes to ensure the most effective use of resources. Make recommendations for process improvements. * Leverages technology to reduce costs, improve effectiveness, maximize efficiencies, and enhance vendor relationships.