Job Description
Key Responsibilities
Leadership & Culture
- Promote a culture of security, safety, compliance, and risk awareness throughout the district.
- Champion Expeditors' 10 Cultural Attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- Educate and coach employees, management, and service providers on security and health & safety standards, incident reporting, and best practices.
- Participate in District Business Review meetings to address security and safety concerns, trends, and improvement opportunities.
- Serve as a visible advocate for workplace safety, security awareness, and operational excellence.
Security, Safety & Compliance Management
- Lead implementation and maintenance of Expeditors Security Standards, Health & Safety Standards, and Operational Process Standards.
- Ensure 100% compliance with applicable local security, health & safety, and regulatory requirements.
- Manage workplace security and safety risk assessments to identify hazards, vulnerabilities, and mitigation opportunities.
- Support district business continuity planning, testing, and recovery initiatives.
- Manage corrective and preventive actions related to security and safety incidents, audits, assessments, and inspections.
- Monitor and ensure timely closure of corrective actions and improvement opportunities within established timelines.
Incident Management & Investigations
- Lead investigations of all security incidents, workplace injuries, near misses, and safety concerns.
- Conduct root cause analysis and develop risk mitigation strategies.
- Ensure security incidents, safety incidents, and near misses are reported, investigated, documented, and closed within required timeframes.
- Communicate incident findings and trends to district leadership and Regional/CHQ Security and Safety teams.
Systems & Facility Management
- Manage security and health & safety systems, including:
- CCTV and surveillance systems
- Access control and intrusion alarm systems
- Fire protection systems and extinguishers
- Security and Health & Safety Portals
- Material handling equipment and related safety resources
- Monitor system effectiveness and recommend process and system improvements.
- Support facility security and safety inspections and ensure appropriate corrective actions are completed.
Communication & Stakeholder Engagement
- Serve as the primary liaison for security and health & safety matters with:
- District leadership and employees
- Regional and CHQ Security and Safety teams
- Customers and customer audit teams
- Service providers and carriers
- Law enforcement and regulatory authorities
- Keep district management informed of regulatory changes, new initiatives, best practices, and training opportunities.
- Support customer audits, assessments, and security or safety compliance inquiries.
- Assist sales and account management teams with customer-specific security and safety requirements.
Service Provider & Operational Oversight
- Conduct onboarding and ongoing reviews of service providers to verify compliance with security and safety expectations.
- Perform service provider risk assessments and communicate findings to responsible managers.
- Monitor remediation plans and ensure timely resolution of non-compliant findings.
- Support operational teams in maintaining compliance with district standards and customer requirements.
CTPAT, AEO & Regulatory Programs
- Maintain working knowledge of CTPAT, AEO, and other applicable World Customs Organization security programs.
- Coordinate preparation for validation visits, audits, and assessments.
- Facilitate post-validation reviews and implementation of improvement actions.
- Promote awareness of program benefits and business continuity advantages.
Training & Development
- Deliver and facilitate security and health & safety training programs.
- Conduct new employee, service provider, facility lockdown, emergency response, and job-specific safety orientations.
- Ensure training content is tailored to employee roles and responsibilities.
- Facilitate internal and external training sessions as required.
- Attend required regional conference calls, training programs, and development activities.
- Maintain required certifications and complete all assigned development plans.