Customer Service Representative

Hallmark Aviation Services

Customer Service Representative

2 locations
Full Time
Paid
  • Responsibilities

    Lost and Found Coordinator for Dallas Fort Worth Airport

    Join our team that is committed to providing the best customer service to all visitors of the DFW airport. The Lost and Found Department functions will include but will not be limited to the following:

    Assist walk-in customers during business hours

    Answer phones during business hours

    Maintaining and updating the Lost and Found system

    Research and verifying validity of all information before release

    Collect lost items from Remote Parking, TSA, Car Rental, Terminals and various other areas of the airport grounds.

    Photographed and log items

    Receive, count, document, and secure items in a lockable container such as a safe.

    Movement of Goods and Materials

    Required Skills

    .

    • ORGANIZATIONAL skills
    • Self-driven focus on Customer and Client satisfaction
    • Ability to excel under pressure of meeting extreme deadlines
    • Able to communicate effectively, both verbally and in writing
    • Able to solve daily problems and make quick decisions within the operation
    • Computer Software (Word & Excel)
    • Must be able to work varied hours
    • Weekends and Holidays required
    • Detail oriented and well organized
    • Able to communicate effectively, verbally and in writing
    • Occasional lifting of up to 70lbs.
    • May include long periods of standing and walking

    Required Experience

    Valid US work authorization
    Professional demeanor and presentation
    Flexible schedule & availability
    Background Check, Fingerprinting required
    Drug Screen required on day of hire.

  • Qualifications

    .

    • ORGANIZATIONAL skills
    • Self-driven focus on Customer and Client satisfaction
    • Ability to excel under pressure of meeting extreme deadlines
    • Able to communicate effectively, both verbally and in writing
    • Able to solve daily problems and make quick decisions within the operation
    • Computer Software (Word & Excel)
    • Must be able to work varied hours
    • Weekends and Holidays required
    • Detail oriented and well organized
    • Able to communicate effectively, verbally and in writing
    • Occasional lifting of up to 70lbs.
    • May include long periods of standing and walking
  • Industry
    Transportation / Trucking / Railroad
  • Locations
    Chevy Chase, MD • Chantilly, VA