Job Description

The District Business Operations Specialist is an operational expert responsible for driving efficiency, standardization, and quality across the district. This role partners with operations and leadership teams to analyze performance, improve processes, and support the deployment of global strategies and tools.

Key Responsibilities

Operational Performance & Analytics

• Analyze district operational performance and identify opportunities to improve efficiency and consistency
• Review data trends, reporting tools, and operational metrics to support decision-making
• Identify process gaps through observation, process mapping, and data analysis

Process Improvement & Quality

• Map and review operational processes across products to drive standardization
• Lead and support Corrective and Preventive Actions (CAPA) initiatives
• Promote adherence to Operational Performance Standards and quality programs

Technology & Deployment

• Support rollout and adoption of company systems and tools within the district
• Monitor usage of digital tools and drive adoption across departments
• Act as a subject matter expert for operational systems and process improvements

Training & Stakeholder Engagement

• Deliver training on Business Process fundamentals and operational standards
• Collaborate with product leaders and stakeholders to drive improvement initiatives
• Participate in daily operations and cross-functional meetings to support alignment

Qualifications

Experience

• 2+ years of operations or logistics experience preferred
• Experience in process improvement, analytics, or quality programs is a plus

Skills

• Strong analytical and problem-solving capabilities
• Ability to map processes and identify efficiency opportunities
• Effective communication and presentation skills across all levels
• Experience with Microsoft Office; Power BI, SharePoint, or Visio preferred

Behavioral Competencies

• Influences others and promotes change across the organization
• Demonstrates a strong pursuit of excellence and continuous improvement
• Acts as a subject matter expert in operational processes

Additional Information

Note:

Must be eligible to work at employment USA country. No relocation compensation or work visas will be offered. Must be able to travel to U.S. branch.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company