Job Description

Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

** Support the department in the following areas:**

• Daily execution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.

Systems:
• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.

Culture:
• Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• Bachelor's degree or equivalent business qualifications.
• Professional oral and written communication skills in English
• Demonstrate exceptional customer service skills
• Organizational skills
• Needs analysis skills
• Problem solving skills
• Strong Microsoft Office skills (Word, Excel etc.)

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• salary range $45,000- $51,000