Job Description

SCOPE OF POSITION

Manage all facets of the warehouse including but not limited to receiving, shipping, cargo screening, cross-dock and foreign-trade zone activity. Warehouse Manager is expected to demonstrate strong leadership skills, process management and employee development.

MAJOR DUTIES AND RESPONSIBILITIES

Facility Responsibilities:

• Responsible for maintaining safety and security of all employees through consistent oversight of warehouse processes
• Maintain cleanliness of facility. Warehouse should be presentable to customers at all times
• Manage all equipment including forklifts, cargo screening equipment, lighting, dock doors, battery charging stations, access points and work stations
• Purchasing materials and managing material inventory (tape, shrink wrap, pallets, banding, etc)

Operational Responsibilities:

• Operational oversight for all receiving and shipping activities.
• Quality management systems established for all core departmental processes including receiving, shipping, inventory management and cargo screening
• Maintain adherence to all regulatory compliance including TSA IACSSP, TSA CCSF  
• Consistent inventory control and reconciliation process
• Proactive communication related to customer service failures thorough comprehensive root cause/corrective action resolution
• Financial ownership of budgeted head count and other budgeted items (leases, other equipment expenditures, etc)

People

• Identify, develop, and mentor your No. 2
• Review and participate to staff appraisals timely, and at a minimum once per year per employee
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Ensure and assist supervisors and key staff with goal setting and monitoring
• Conduct regular interviews with potential new personnel
• Plan for and hold effective monthly department meetings with team
• Review department goals and business plan periodically with staff to ensure buy-in and accountability
• Meet company standards of 52 hours training per year, including as needed management/leadership training
• Responsible for mandatory training related to Dangerous Goods, OSHA, CCSF and IACSSP
• Demand planning defined by aligning resources with labor demand
• Creating a positive work environment that empowers our employees to succeed

Systems

• Be open to implementing new system changes and enhancements into your department
• Be involved and suggest system/process improvements 
• Set the tone of this environment within your department

Culture

• Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

MINIMUM QUALIFICATIONS: 

• High School Degree or equivalent required
• Successful candidates must pass a background check
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment Visa
• Must have the ability to work overtime in support of the department needs
• Fluent in English, both written and verbal
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be pro-active in thought and action
• Strong organizational skills.
• Analytical with a strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members 
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable with numbers and basic mathematical skills
• Has a demonstrated strong work ethic, and reliability
• Comfortable working in a professional business environment 
• Must be able to commute to the city of Hawthorne, CA
•  Must be capable of standing and walking for extended periods (length of a scheduled shift).
•  Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Must be able to use proper lifting techniques. The ability to follow directions with emphasis on safety is extremely important. Must be able to meet deadlines with tight scheduling requirements. Must be able to shift priorities easily. Must be able to use hands and feet simultaneously and for repetitive movements. 
• Experience: 10 or more years’ experience in the industry with at LEAST:
  •  8 years of warehouse management experience
  •  5 years of Air Export warehouse experience

DESIRED QUALIFICATIONS:

• Undergraduate Degree Preferred
• Forklift Certified
• DG Certified
• IATA/FIATA Certified
• Certified Screener

REPORTING STRUCTURE 

• Reports to Branch Manager

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.