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Transcon Customer Service/Operations- Domestic Transportation

Expeditors

Transcon Customer Service/Operations- Domestic Transportation

Hawthorne, CA
Full Time
Paid
  • Responsibilities

    Job Description

    MAJOR DUTIES AND RESPONSIBILITIES

    • Ensure smooth and timely freight process flow
    • Ensure accurate and timely data entry into our operational system
    • Track and Trace Transcon files and reporting
    • Ensure accurate and timely client and vendor billing
    • Ensure delivery of freight and timely clearance when applicable
    • Interact with customers in arranging their shipments to meet customers service standards
    • Contribute and maintain good relationships with suppliers
    • Meet compliance at all times 
    • Network communications, timely responses to emails and requests
    • Meet KPI standards in accordance with Company policy
    • Understand customers procedures and maintain updated internal DLSOPs
  • Qualifications

    Qualifications

    MINIMUM QUALIFICATIONS:

    • High School Degree or equivalent required
    • Successful candidates must pass a background check
    • Good computer skills (Word, Excel, and familiarity with PowerPoint)
    • Must be legally authorized to work in the United States
    • Must not require future sponsorship for employment Visa
    • Must have the ability to work overtime in support of the department needs
    • Fluent in English, both written and verbal
    • Ability to multi-task and prioritize throughout the workday while remaining focused and organized
    • Demonstrated ability to be pro-active in thought and action
    • Strong organizational skills.
    • Analytical with a strong attention to detail
    • Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
    • Ability to work independently and in a collaborative team environment
    • Willing to pitch in and help on last minute projects or assist team members 
    • Excellent written, verbal, and interpersonal communication skills.
    • Comfortable with numbers and basic mathematical skills
    • Has a demonstrated strong work ethic, and reliability
    • Comfortable working in a professional business environment 
    • Must be able to commute to the city of Hawthorne, CA

    DESIRED QUALIFICATIONS:

    • Undergraduate Degree Preferred
    • Equivalent of 2 years experience in the logistics industry 
    • Customer Service Experience or education

    Additional Information

    TEMPORARILY REMOTE POSITION

    Expeditors offers excellent benefits

    • Paid Vacation, Holiday, Sick Time 
    • Health Plan: Medical, Prescription Drug, Dental and Vision
    • Life and Long Term Disability Insurance 
    • 401(k) Retirement Savings Plan (US only)
    • Employee Stock Purchase Plan 
    • Training and Personnel Development Program

     

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Transportation / Trucking / Railroad