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Distribution Customer Service Agent

Expeditors

Distribution Customer Service Agent

Santa Teresa, NM
Paid
  • Responsibilities

    Job Description

    • Create and process shipping and receiving documentation

    • _Process inventory moves _

    • Assist with clerical duties as needed. - reception and security included.

    • Confirm daily loads are on schedule

    • Constantly liaise with service providers in order to get updates relating to cargo handling, delivery and distribution in assigned time frame.

    • _Timely and accurately k_ey all related data onto the company’s system .

    • T_imely and accurately c_reate all cargo-related reports and send to our customers .

    • Support other product teams in operations tasks when required

    • Assist warehouse team with personnel and manifest documentation as needed

    • Provide excellent customer service at all times

  • Qualifications

    Qualifications

    • Six months to one year related experience and/or training; or equivalent combination of education and experience
    • Previous customer service experience
    • History of excellent attendance practices
    • Proven ability to work as part of a team, under high pressure and tight deadline
    • Willing to put in extra hours, as required
    • Well-organized, innovative, self-motivated
    • Good problem solving skills
    • Fully proficient with various software applications preferably with a base knowledge of inventory control.

    Additional Information

    Successful candidate must pass the company's defined background check.

    All your information will be kept confidential according to EEO guidelines. 

    Benefits:

    • Competitive salary
    • Matching 401(k) plan
    • Health, Life and Long Term Disability Insurance provided - full premiums paid by Expeditors
    • Stock Purchase Plan
    • Training and Personnel Development Program
  • Industry
    Transportation / Trucking / Railroad