Job Description

As a Border Brokerage CSR you will be responsible but not limited to the following:

• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Track and Trace international shipments
• Ensure smooth, accurate and timely submission of US Customs entries to obtain timely clearance of cargo from US Customs and Participating Government Agencies
• Timely dispatch freight to truckers and coordinate delivery
• Ensure accurate and timely client and service provider billing
• Identify and manage exceptions while identifying opportunities for continual improvement in processes
• Understand all the elements of the import customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Ensure compliance at all times by following government regulations and company policies

Qualifications

• Minimum of 2 years of CUSTOMS BROKERAGE EXPERIENCE with good knowledge of brokerage process and interactions with government agencies
• Experience with working with truckers, terminals, forwarders and carriers
• Driven and motivated to continue in a career in international logistics
• Must be able to work out of the El Paso office
• High School Degree or equivalent required
• Must be legally authorized to work in the United States
• Must have the ability to work overtime in support of the department needs
• Fluent in English and Spanish, both written and verbal
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Familiarity with 10-key usage
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be pro-active in thought and action
• Strong organizational skills
• Analytical with a strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills
• Has a demonstrated strong work ethic, and reliability
• Comfortable working in a professional business environment
• Proven ability and desire to learn new software and technologies
• Successful candidates must pass a background check

Additional Information

All your information will be kept confidential according to EEO guidelines.