Job Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description The developer/analyst is a key role on a collaborative regional project team, which is responsible for the design and production of reporting, dashboards, and operational tools as requested and prioritized by business. These systems satisfy customer and organizational business requirements and provide solutions that enable the organization to achieve its goals. This role must understand the business problems and opportunities and applies technical skills in the design, development and testing of data flows, applications and systems.

KEY RESPONSIBILITIES:

EXPEDITORS CORE COMPETENCIES

This section lists the core business-critical skills, knowledge and behavior applicable to all Expeditors employees, regardless of position, and should not be edited. Note that these competencies are found in employee’s My Development Plan view and in the employee’s performance evaluation in the Professional Development Center.

EXCEPTIONAL CUSTOMER SERVICE:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

JOB EXECUTION:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

RELIABILITY:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

COLLABORATION:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

COMMUNICATION:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

CULTURE:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

PERSONAL GROWTH AND DEVELOPMENT:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

MAJOR DUTIES AND RESPONSIBILITIES (ED&A/GEODEV TEAM)

Support Districts and Customers with exceptional data analytics for planning, root cause analysis and process improvement activities that accelerate Expeditors’ Business.

Produce systems solutions for GEO needs using approved tools and technologies

SKILLS

· Collect, Cleanse, and Transform Data

· Improve Data Quality and Optimize Access

· Apply Data Analytics Tool

· Visualize and tell stories with Data

· Create Scalable, Efficient Solutions

· Document, Communicate, and Present Technical Information

· Scope and Manage Projects

· Support Data and Reporting Infrastructure

· Sharing, Collaborating, Training and Alignment

· Deploy and Measure Effective Solutions

KNOWLEDGE AREAS

· Expeditors’ Data Ecosystem and Architecture

· Reporting Environments

· Data Security Policies

· Data Programming Fundamentals

· Data Analytics Development Processes

· Data Access Tools

· Data Quality and Validation Testing, QA Standards and Methodology

· Statistical Data Analysis

· Business Operations Process and KPIs

· Expeditors’ Technology Stack and SDLC

CHARACTERISTICS

· Expeditors Culture

· Effective Communicator

· Focus on Customer Service

· Creative and Collaborative Problem Solver

· Organized and Focused

· Data Detective and Ambassador

· Naturally Inquisitive

· Coach and Mentor

· Intuitive and Persistent

Qualifications Strong analytical skills

Strong computer skills (MS Excel, MS Word, Power BI)

Ability to design creative solutions to meet business needs

Effective interpersonal skills – ability to relate to employees at all levels

Proficient in SQL, is preferred

JavaScript

Python

Additional Information Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.