Under the direction of the Director and / or Supervisor, works with the office in carrying out day to day activities and promotes and supports team in reaching set standards.

Skills :

• Excellent communication, leadership, and motivation skills.
• Ability to effectively solve problems.
• Ability to direct, guide, and assist a group of individuals.
• Ability to show unbiased judgement when managing people and make fair and just recommendations in regard to personnel issues and / or disciplinary action.
• Time Management
• Organization

Required Skills

Customer Services:

• Ability to communicate clearly and calmly.
• Maintains effective communication between all staff of the medical group in a motivating manner to ensure high quality care to the patients.

Lead Responsibilities:

• Oversee clinical flow, the interaction of all staff and all daily functions.
• Maintains appropriate records and documents for all training.
• Create employee schedules that align with providers’ schedules while monitoring overtime. Assist with payroll reporting.
• Provide guidance and direction to staff, including monitoring performance, training, in-put on performance evaluations, medicate interpersonal problems where possible and address concerns.
• Assist with monthly department meetings and schedule in-service meetings as deemed appropriate and necessary.
• Works well with all team members to ensure that actions taken support the needs of patients, providers, and the mission of Jennie Stuart Health.

Support Services:

• Place routine service calls / tickets for maintenance for facility, equipment, and electronic health records.

Environmental Services:

• Contributes to the overall cleanliness and appearance of personal workspace and department.
• Oversee the inventory and the purchase of office and clinical supplies while monitoring to ensure cost savings and eliminate waste.

Required Experience

Minimum Education: As required for assigned position

Work Experience: Minimum of 3 years relevant experience in a healthcare setting

Required License/ Certification/Registration: As required for assigned position

Customer Services:

• Ability to communicate clearly and calmly.
• Maintains effective communication between all staff of the medical group in a motivating manner to ensure high quality care to the patients.

Lead Responsibilities:

• Oversee clinical flow, the interaction of all staff and all daily functions.
• Maintains appropriate records and documents for all training.
• Create employee schedules that align with providers’ schedules while monitoring overtime. Assist with payroll reporting.
• Provide guidance and direction to staff, including monitoring performance, training, in-put on performance evaluations, medicate interpersonal problems where possible and address concerns.
• Assist with monthly department meetings and schedule in-service meetings as deemed appropriate and necessary.
• Works well with all team members to ensure that actions taken support the needs of patients, providers, and the mission of Jennie Stuart Health.

Support Services:

• Place routine service calls / tickets for maintenance for facility, equipment, and electronic health records.

Environmental Services:

• Contributes to the overall cleanliness and appearance of personal workspace and department.
• Oversee the inventory and the purchase of office and clinical supplies while monitoring to ensure cost savings and eliminate waste.