DIspatcher HTS Texas - Houston, TX The Service Dispatcher reports
directly to the Service Manager and is responsible for providing
logistical support to technicians and communicating with both fellow
employees and customers. Service Dispatchers are ultimately responsible
for informing customers of the progress of service operations while
ensuring that technicians operate cost-effectively. The Service
Dispatcher organizes service calls so that an HVAC technician is sent to
a variety of locations promptly. The main duty of the HVAC Service
Dispatcher is to maintain the work schedules for field technicians and
assure that all customer commitments are met. Job Duties: * Processing,
Scheduling and Dispatching of HVAC Service Technicians for service calls
- Prepare and process service invoices * Answer phones and
correspondence * Employee Expense Reimbursement review expense reports
for adherence to company policy and enter into the computer system for
payment * Assist Service Manager * Set up PO's for new projects,
equipment, supplies and parts * Quarter and Year End responsibilities *
Commission Charge-backs assist Accounting/Payroll with information as
required * Other Duties as assigned The job description should not be
construed to imply that these requirements are the exclusive job duties
of the position. The Service Dispatcher will follow and perform other
instructions and other related duties as set forth by management.
Qualifications Minimum of 3 years of relevant work experience is a must.
Must have excellent customer service skills. Prior HVAC Service Dispatch
experience is preferred as well as Accounting experience. Must be
reliable and have excellent communication skills; both oral and written.
Must be willing to submit to pre-employment screening, including
criminal background check and drug screen. Education: High School
Diploma required. Benefits Offered: Medical, Dental, Vision, L/S Term
Disability, Life Insurance, 401K, and paid vacation and holidays. Final
Comments: HTS holds its employees in high regard and has proven to
provide them job security, on-the-job-training, continuing education and
promotes cross-training. The result is an employee who has mutual
respect for the work of their peers and is challenged to try new skills
and expand their qualifications. HHS will provide you with more than a
job, the opportunity for a great career. 12 hours ago - save job -
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