Job Description

SUMMARY DESCRIPTION:

· Monitoring and filing Customs Importer Security Filings (ISF). File ISF filings and provide all other ISF filing activities according to Expeditors policies, customer needs and applicable regulations

· Provide exceptional customer service, keep in close contact with customer and origin office to make sure the shipment is filed accurately and timely

· Ensure that all work is handled efficiently by ensuring filings are completed timely & accurately.

· Work out discrepancies of filing not on file

· Assist with Monitoring all ISF filings (in not ready, rejected, accepted w/warnings, draft status) on a daily basis

· Monitor IHO Events from origin on workboard

· Assist with reporting (mismatch report troubleshooting)

· Ensure you adhere to the required minimum of 52 annual training hours for all staff

Qualifications

Knowledge:

· Bachelor's Degree
· Preferably 1-2 years in freight forwarding industry. ISF experience a plus
· Professional oral and written communication skills
· Strong organizational, analysis & problem-solving skills
· Microsoft Office skills (Word, Excel etc.)
· Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Up to 26 work from home days annually
• Salary: $48,000 - 52,000

All your information will be kept confidential according to EEO guidelines.