Job Description

Professional Requirements

Required :

• Effective communicator (verbal and written; follow-ups)
  • Good customer service potential
• Good organization (time management, task prioritization)
• Sense of urgency and self-motivated
• Self-Development (personal investment: actively learning and improving their technical skills)
• Company policy compliance
  • Internal controls (e.g. identity management)
  • IT policy enforcement (experience)
• Keep Anthony up to date on internal politics

Exemplary :

• Ticket management or helpdesk experience
• Budgeting experience
• IT procurement experience (vendor management)
• IT asset management experience (inventory)

Qualifications

• Technical Requirements

Required :

• Advanced PC hardware knowledge (A+ preferred)

• Advanced windows client knowledge (Windows 7-11)

• Basic PC imaging and deployments (Ghost or Windows)

• Basic networking (LAN/WAN, switch, router, RJ45, wireless)

• Basic windows server knowledge (install, server role setup)

• Basic remote administration tools(RDP/terminal services, VNC, telnet/SSH)

• Mobile device proficiency (iOS and Android)

• Exemplary :

• Server backup administration

• Intermediate PC imaging and deployments (lite-touch deployments, SSCM / MDT, PXE booting)

• Basic virtualization (VWware, Hyper-V, Virtual Box)

• Advanced troubleshooting tools (SysInternals, chkdsk, Wireshark, MemTest)

• Basic cybersecurity (anti-virus, disk encryption, data scrubbing, social engineering)

• Linux operating system knowledge

• Printer/copier setup and troubleshooting

• Intermediate networking (VPN, TCP/IP, OSI model, routing protocols, fiber, WAN circuits, RF warehouse networking)

• Intermediate windows server knowledge (install, configure, Active Directory, DNS, IIS, Exchange, Skype, SCCM)

• PowerShell or other scripting experience

• Basic server room infrastructure (wiring, racks, patch panels, UPS)

• Phone system (PBX) (configuration and maintenance)

• Audio visual equipment troubleshooting (projectors, TVs, slide advancers, microphones)

• Disaster recovery and high availability (DR/HA) experience

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Salary $24-$28 per hour

All your information will be kept confidential according to EEO guidelines.