Provide outstanding, friendly customer service through daily communication with both internal and external customers
Ensure accurate and timely data entry into our operational system
Track and trace custom files
Ensure accurate and timely client billing
Understand all the elements of the import customs operating procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification of customs declaration information and the submission of such to the customs authority
Ensure compliance at all times to regulations
Hours Monday - Friday 8:00 AM to 5:00 PM
Successful candidates must pass a background check
Qualifications
Qualifications
Customer Service: 6 months to 1 year experience; or equivalent combination of education and experience
This position will sit in Moon Township, PA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
Understanding of transportation documentation and terms is a plus.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Strong desire to learn
Proficient computer skills - Outlook, Excel, Word, PowerPoint
Fluent in English
Reporting Structure
Customs Brokerage Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision