Responsible for providing products and services in the frozen food/dairy department that meet the requirements of customers, including the usage of proper phone etiquette, answering customer questions, and communicating with management. Ensure that stock levels are maintained at all times in the frozen food/dairy department, and that all products are fresh and properly displayed, as well as follow appropriate health regulations and safety standards concerning sanitation and food handling. Maintain stock levels by taking product from cooler or backroom to sales floor, opening cases, and stocking to shelf in appropriate location. Inspect and maintain quality of frozen food/dairy items in displays, cases, shelves, coolers, freezers, etc. by checking relevant information. Learn and perform the duties of similar positions in other departments as required. Assist in and maintain cleanliness of work area (for example, register, equipment, utensils) and floor. Learn and perform the tasks of the department manager in their absence (Full time Associates only).