Aircraft Handling/Warehouse Handling Expert (M/F) Jamaica, NY (United States of America) Goals: The Aircraft Handling/Warehouse Handling Expert is responsible for managing all Cargo Operation affairs and to maintain service standards as defined under LCAG guidelines. S/he is also responsible for ensuring all handling agent staff are trained to LCAG standards, cross skills ability achievement and maintaining analysis ofcosts/budget achievement and performance. Tasks: Within the operational targets set by Manager Handling F/GC-H or Head of Sales and Handling F/GC the Aircraft Handling/ Warehouse Handling Expert performs the following duties: Operations and Warehouse Handling Support the implementation of the local/regional operations business plan. Support the implementation of local/regional measures meant for the support of the worldwide handling strategy. Assists in the analysis of cost/budget achievements/service element and Performance. Monitors the operational performance for all aspects of the LCAG product, continuously develops process improvements within export and import cargo services, in close cooperation with the key interfaces, Liaises with the GHA to encourage ongoing communication and promote desired service levels. Monitors the performance of subcontractors to ensure required performance levels and requests required corrective action. Assists in the management of all Warehouse installations, including stock keeping and functional control. Takes responsibility for handling of mail OAL, DGR storage, DGR training, FAA and TSA regulations, warehouse/weight and volume checks and any irregularities. Issues written and verbal communication to LCAG customer base involving Imports/Exports, Express and special product issues. Works according to documented Quality Manual procedures, takes responsibility for the quality system, and promotes a preventative culture using the tools provided. Reports and coordinates of all handling issues with key interfaces. Assists in the management of all warehouse affairs and documentation, including handling of flights and trucks, storage of cargo, physical acceptance and delivery of cargo. In charge of equipment/ULDs (unit loading device) other loading material. Optional L- / B-Level responsibilities General Adheres to all published LCAG network and performance standards. Implements continuous process improvements within area of responsibility. Optimizes the means of communication between local units and key interfaces. Leads the team, promotes and ensures people development incl. employee evaluations. Ensures the highest possible standards of health and safety, efficiency and cleanliness. Performs all other duties assigned or delegated by supervisors. Your profile High school diploma/GED required University Degree or equivalent higher education diploma Professional experience desirable: 3-6 years export and import warehouse operations experience Knowledge of warehouse and logistics management Language: English required, German desirable, Local/Other required Industry knowledge required: Qualification according to CHM / GOM IT Knowledge as user: Computer literate Authorities: In accordance with rules and regulations, and given authorities. Conduct evaluation of staff, assess training needs, and participate in planning for training and development. Authorization of overtime as deemed appropriate. *CV/ Resume required. Company will not provide relocation assistance. About Lufthansa Cargo AG Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the worlds leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport. Video: Lufthansa Cargo - Networking the World www.lufthansa-cargo.de Please apply via Be-Lufthansa.com under the job number P0458V214 If this is you, please apply online. apply