DEPARTMENT: Engagement Awards
REPORTS TO: Program Manager
CANDIDATE MUST SUBMIT COVER LETTER WITH APPLICATION.
ABOUT US
The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.
POSITION SUMMARY
Under the direction of the Program Manager, the Program Associate will contribute to the activities of the Eugene Washington PCORI Engagement Award Program. The Program Associate mainly works collaboratively and independently, with some guidance, to develop and carry out activities in the following main areas: program administrative management, oversight and substantive contribution to the application review process, technical assistance to applicants and awardees, and project analysis.
DUTIES AND RESPONSIBILITIES
GENERAL PROGRAM ADMINISTRATIVE MANAGEMENT (PRE- AND POST-AWARD PROCESSES)
- Support the administration of the Engagement Award Program’s process for reviewing letters of intent and applications, and making awards using Salesforce (online application and awardee portfolio management system) and other internal tracking tools
- Engage in cross-departmental collaboration with PCORI teams and departments that are involved in the development and execution of the award program’s review process
- Monitor and track progress of applications through the award program’s review process
- Create review meeting agendas, document meeting discussions and reviewer decisions, and write memos and other correspondence related to review meeting discussions and outcomes
- Make post-application cycle recommendations for revisions and improvements to the merit review process to ensure it remains robust, rigorous, and responsive to PCORI and Engagement Award organizational and funding priorities
- Assist Program Officers with monitoring post-award project work including communicating with awardees, providing support with ensuring receipt of project milestone/deliverable products, and aiding the contract modification processes, and triaging awardee technical assistance, including working with Contracts Management, Communications, and IT departments, as needed
- Address both internal and external inquiries related to the award program
- Analyze applicant/application information, including returning organizations, stakeholders, disease areas, experience, expertise, etc.
- Support programmatic data management, to include running reports, coding, and extracting data
- Prepare draft reports, presentations, and other materials for staff, Board, subcommittee, or advisory panel meetings
TECHNICAL SUPPORT
- Develop and maintain proficient skills in Salesforce as demonstrated by the ability to support the program Manager with administration of the funding program through that platform and those relevant to it.
OTHER
- Support various activities central to the award program’s operations, including, but not limited to developing presentations and webinars, implementing evaluation frameworks and program performance reporting, developing or revising standard operating processes and program materials, and participating in meetings with applicants, awardees, and other PCORI stakeholders.
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.
Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.
Required Skills
- Exceptional project management and organization skills, including demonstrated ability to think independently, be flexible and juggle multiple priorities for varied managers, work with minimal supervision, and be tolerant of ambiguity and change
- Efficient and organized with an ability to produce polished, high-quality work products that demonstrate a high-level of attention to detail
- Excellent verbal communication skills and articulate, professional speaking abilities for internal and external communication purposes
- Excellent analytic skills and ability to analyze and synthesize complicated content into clear and concise documents or content
- Ability to write professional business documents (e.g., applicant information request memos or feedback letters)
- Excellent interpersonal and teamwork skills; collegial, able to develop productive relationships with colleagues, awardees, consultants, external funders, and others who contribute to program development and management
- Sound judgment and maturity, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally
- Motivation to support PCORI’s mission and goals and inspire others to work towards achieving team goals
- Excellent ability to maintain composure, adapt, and succeed in a rapidly changing, fast-paced, environment
- Technical acumen with Salesforce and SharePoint, or an ability to quickly learn new software and platforms
- Ability to manage up
- Commitment to providing the best customer service internally and externally
Required Experience
- Bachelor's degree plus three (3) to five (5) years of relevant experience required
- Master’s degree in a related field (e.g., MPH, MPA, MPP, or MBA) or its equivalent with one (1) to four (4) years of related work experience preferred
- Previous project/program administrative management, contracts/grants management, or research administration experience strongly preferred
The health and safety of our employees is a top priority. As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination. Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy.
_PCORI conducts background checks on all applicants. _
_PCORI’s Commitment to Diversity, Equity, and Inclusion: _
PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law
CANDIDATE MUST SUBMIT COVER LETTER WITH APPLICATION.
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