Job Description

• Troubleshooting operational issues

• Educating global users on Part and CAD Readiness – EDP processes and systems

• Improving systems through benchmarking and studying current practices

• Working closely with engineering functions and ICT partners to ensure project deliverables are met

• Participating in business requirements gathering sessions, documenting requirements, and supporting development work with ICT partners

• Monitoring and testing IT solutions before implementation to ensure business requirements are met

• Assisting with project communication

• Writing and maintaining user documentation and serving as a point of contact for Part and CAD Readiness process issues

• Writing and maintaining training documentation for Part and CAD Readiness – EDP

• Planning training sessions to educate users on effective tool usage

• Risk management: Identifying risks (e.g., outdated contents, enhancements) and planning mitigations

• Issue escalation and reporting: Identifying blockers and escalating appropriately

• Creating timelines for tool enhancements and content updates

Communications & Working Relationships:

• Self-starter with a passion for innovation

• Comfortable working in a global setting

• Experienced in documenting business and system requirements

• Demonstrated ability to lead a cross-functional team toward a common solution

Performance Indicators:

• Training schedule adherence

• Tracking through Power BI dashboards

• Customer support effectiveness

Qualifications

Qualifications, Experience & Skills:

• Bachelor’s degree in Science (Preferred in Engineering)

• 2–5 years of experience in Engineering

• Tool experience with PLM Enovia, Teamcenter Active Workspace Client

• Ability to collaborate effectively with cross-functional teams across geographies

Other Skill Areas:

• Aptitude for understanding IT system design, data structures, and data security, especially in Teamcenter Active Workspace Client

• Familiarity with NX/Teamcenter Release process

• Knowledge of MS 365/Teams, Word, Excel, PowerPoint, Power BI, Access, SharePoint, Qlik Suite (advantageous)

Competencies, Core Values & Behaviours:

• Excellent relationship-building skills

• Ability to productively manage change

• Clear, concise, and accurate communication skills (verbal and written in English)

• Strong presentation skills

• Ability to work independently

Additional Information

All your information will be kept confidential according to EEO guidelines.