JOB SUMMARY:
Under routine supervision, this position is responsible for general payroll duties for salary, hourly, maintenance, and driver pay. The incumbent provides general assistance in a service center environment on payroll-related inquiries to employees across J.B. Hunt including payroll inquiry support and resolution, transaction processing, document and data collection/validation and records retention activities.
KEY RESPONSIBILITIES:
Calculate and process standard payroll cycles and off-cycle payroll for the entire organization, including drivers and office staff
Review and/or troubleshoot payroll data inputs from time sheets, production records, or individual attendance records
Record changes affecting net wages, such as exemptions, insurance coverage, garnishments and loan payments, for each employee
Provide Tier 3 support for escalated employee inquiries and troubleshooting issues related to payroll, including those that require payroll policy interpretation
Provide Tier 3 support for complex and/or escalated requests related to tuition reimbursement and other ad hoc payments
Monitor and ensure the balance of payroll runs; incorporate any changes in legal requirements including minimum wage, the local tax rate, and related federal and state regulations
Perform wage verification, computations, withholding, and deductions adjustments associated with net earnings
Organize and review forms, such as W-2s and policies associated with federal, state, and local authorities
Retrieve and provide payroll-related data as requested for reports within an appropriate time frame; assist senior staff in resolving any discrepancies in reports
Coordinate with banks to ensure pay transactions are made according to schedule; oversee paycheck distribution and/or arrange direct deposit programs
Download information from financial institutions and internal sources to prepare automated account reconciliation
Examine and review unusual cost/payroll records and ensure cost/payroll data is allocated correctly, including CTS/Fraud research
Perform office work such as document processing, record-keeping and report compilation; setting up and preparing statistical reports
Process complex advances and payroll-related transactions for terminations
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Bachelor's Degree in Business Management, Finance or related field with 2 or more years of related experience, education or training. Experience in a call center environment, Payroll, Finance or Human Resources.
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to be both flexible and adaptable
Ability to communicate effectively through all mediums
Ability to establish and maintain relationships with clients, vendors, and peers
Ability to maintain confidentiality
Ability to manage multiple priorities
Ability to work individually or as part of a team
Analytical skills
Data Analysis skills
Experience in Microsoft Programs (Excel, Word, PowerPoint)
Experience in payroll administration
Experience working in a customer service job
Experience working in a fast-paced environment
Knowledge of federal, state and local pay regulations
Problem solving skills
Proficient active listening skills
Willingness to help others
EDUCATION:
WORK EXPERIENCE:
JOB OPENING ID:
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
At J.B. Hunt, we continuously look for new ways that our people, processes and technology can be used to move freight transportation forward. We hire for entry-level, professional and management roles across several areas, including corporate services, customer service, engineering and technology, operations, sales and more!