Job Description

As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material handling tasks, including shipping and receiving, scrap removal, recycling, tracking and delivering parts, scheduling pickups, and completing shipping documentation. You will verify incoming shipments against packing slips and confirm orders in ServiceMax. A key part of this role involves supporting your team by actively sharing information and assisting peers when needed.

Job duties to include but are not limited to;

• Maintain clear, professional, and effective communication in both verbal and written forms across all levels of the organization.
• Develop and sustain collaborative relationships with the Field Service Team and Logistics personnel to ensure alignment with customer requirements and timely fulfillment of parts needs.
• Implement cost-control measures wherever possible to enhance operational efficiency and support budgetary goals.
• Demonstrate flexibility in work schedule, including availability for travel, overtime, and non-standard hours as required by business demands.
• Ensure full compliance with company health, safety, and environmental policies and procedures at all times.
• Adhere strictly to all applicable U.S. export control laws and security regulations.
• Perform additional responsibilities and tasks as assigned to support departmental and organizational objectives.

Qualifications

Education/Training: High School Diploma or GED required; Preferred education Associate’s Degree/Related Trade Certification (Equivalence achieved through comparative work and life experience of 2-3 years is acceptable

Experience: 2-3 years' work experience is required for this role directly involved with organizing and accounting for parts and shipments.

Technical Knowledge, Skills and Abilities:

• Strong communication skills with a focus on customer service and teamwork.
• Highly responsive to customer needs; must be available for short-notice travel.
• Well-organized with strong interpersonal and communication abilities.
• Proficient in ERP systems, including SAP.
• Demonstrates excellent customer service skills and ability to handle stressful situations.
• Self-motivated, dependable, and accountable.
• Professional and effective telephone communication skills.
• Physically capable of lifting/carrying up to 50 lbs and pushing/pulling up to 200 lbs.
• Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.
• Comfortable working in physically demanding environments requiring bending, twisting, and full body mobility.
• Able to follow safety procedures and work in extreme or hazardous conditions (e.g., high temperatures, humidity, noise, confined spaces).
• Skilled in reading and interpreting technical and operational information.
• Capable of managing multiple complex tasks and shifting priorities effectively.
• Strong time management and ability to meet deadlines.
• Continuous improvement mindset with a focus on process efficiency.
• Understanding of inventory control and warehouse operations.

Supervises:

While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required

Background:

This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation.

SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law.

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

HIRING SALARY RANGE: $32,996.00 - $76,993.00/yr (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant and alignment with internal and market data.) This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. For details, please visit the Reward & Benefits tab on our main careers page at https://www.smithsdetection.com/careers/.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, disability, or any other legally protected characteristic.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail stat@smiths.com or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program.

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We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)