TaskUs Inc Careers Overnight - Digital Content Moderation Customer Service San Antonio, Texas ------------ Description About TaskUs TaskUs provides next-generation customer experience that powers the worlds most disruptive companies through the partnership of amazing people and innovative technology. We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale. Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. Its no wonder we have been named as one of the Best Places to Work by the San Antonio Business Journal. TaskUs has been recognized on the Inc. 5,000 Fastest Growing Private Companies in America list the past five years and The Los Angeles Business Journals 100 Fastest Growing Private Companies the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines. We are currently growing across 4 different locations in the San Antonio, TX metro area, including New Braunfels. Career Summary We are currently seeking ridiculously good teammates for our client, one of the worlds largest social media platforms! Our client believes in giving people the power to build community and bring the world closer together. It is the mission of the Business Integrity team to ensure safe and trusted connections between people, businesses, and social media. If this position is right for you, today! Our team works together to anticipate and predict potential threats to our platform, design and build tools to protect against these threats, and then implement and enforce these systems at scale. We leverage data analysis, machine learning and a robust infrastructure to review the quality of promoted content on our platform. We partner closely with several cross-functional teams, including product, engineering, and data science, to ensure high quality and safe experiences for both people and businesses across the social media family of apps. Successful candidates for this team are adaptable, creative, have a bias toward action, and aren't afraid of being wrong. * Assist our community and help resolve inquiries empathetically, accurately and on time * Become and remain knowledgeable about social media products and community standards * Review and analyze data ensuring that it follows social media business intelligence excellence * Enforce companys Terms of Use by carefully monitoring reports of abuse on the site * Make well -balanced decisions and personally driven to be an effective advocate for our * Strong interpersonal skills, verbal and written communication skills and most importantly empathy * Be on the front lines of the workflow and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders