Job Description

Experience:

• Recent College graduate or equivalent experience (2+ years) with knowledge of databases such as SQL, warehouse management systems administration/configuration or super WMS users.
• Must be able to understand the inner workings of the systems to address issues, respond to user inquiries, configure, etc.
• This role will work with other on the team to quickly learn the systems that we work support and be a hands on support person.

Responsibilities:

• Provide technical support by responding to user and customer Help Desk tickets: errors, problems, or questions.

• Understand WMS graphical user interfaces, screen layouts, printed outputs and interfaces to provide WMS user training and guidance.

• Design WMS printed outputs, reports, pack slips, cartons, or item labels, etc.

• Write and maintain technical WMS configurations, documentation, and specs.

• Hands on experience of Warehouse Management System (WMS); preferably Synapse.

• Experience in SQL query language and database administration is required.

• Hands on experience and/or familiarity with EDI ANSII-X12 administration and support; data mapping experience is a plus.

• Good understanding of various data formats such as, but not limited to: EDI, XML, JSON, Flat files, etc.

• Assist on other IT projects/tasks as required.

Special requirements:

• Overall understanding of Microsoft Office suite applications, with a minimum of intermediate skills in MS Excel, Word, and Outlook.

• Strong research acumen and ability to quickly pick up and apply new technologies.

• Excellent verbal and written communication skills.

• Excellent interpersonal skills and a team player.

• Flexibility on schedule as needed. Manage time and adjust to changing priorities.

• Ability to produce high level of self-initiative and accuracy.