Technical Support Engineer

Segula Technologies

Technical Support Engineer

Greensboro, NC
Full Time
Paid
  • Responsibilities

    Job Description

    • Check in and check out all equipment stored in the instrumentation lab

    • Serve as a super user for the internal asset management database (IndySoft)

    • Track and maintain accurate equipment inventory records

    • Troubleshoot, verify, and document equipment with reported issues

    • Support engineering teams by preparing and delivering equipment on time per project requests

    • Prioritize and manage calibration activities based on upcoming workload

    • Interface with calibration services and equipment vendors

    • Manage equipment storage locations and labeling

    • Maintain strong working relationships with engineers and other stakeholders

    • Support internal 5S initiatives to maintain a clean and organized lab environment

  • Qualifications

    Qualifications

    • Basic electrical knowledge

    • Ability to perform soldering and operate required tools and equipment

    • Ability to read and update wiring diagrams

    • Repair wiring harnesses using documented schematics and data sheets

    • Assemble connectors and components to company standards

    • Verify instrumentation functionality using documented procedures

    Required Qualifications

    • Associate degree in Electronics, Mechatronics, or a related field

    • Strong organizational skills with the ability to manage multiple tasks simultaneously

    • Proficiency with computers and the Microsoft Office suite

    • Demonstrated verbal and written communication skills

    • Ability to work effectively in a team environment

    • Positive mindset, strong work ethic, and a proactive, can-do attitude

    Preferred Qualifications

    • Experience with inventory management systems

    • Previous experience with data loggers and measurement sensors

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Transportation / Trucking / Railroad