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Technical Support Engineer

Segula Technologies

Technical Support Engineer

Greensboro, NC +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    • Actively engaged with suppliers and supply chains
    • Able to analyze supplier capacity and supplier investment requests
    • Ability to accurately assess supplier weaknesses and provide solutions
    • Monitor high risk supplier development issues to prevent crisis at our operations
    • Drive and develop supplier problem solving techniques for identified supplier fault issues
    • Fix and develop supplier production systems and processes
    • Drive supplier operational excellence
    • Set focused priorities to reach objectives

    Competence required for the position:

    • Problem Solving
    • Lean Manufacturing
    •Act with strong sense of urgency and commitment
    • Able to handle uncertainty and the unexpected
    • Able to handle unfamiliar tasks, using previous experiences
    • Ability to multitask and manage workload efficiently and effectively
    • Ability to drive sense of urgency to suppliers focused on information, communication, and results. Provide direct & actionable feedback
    • Be customer focused
    • Provide timely information for accurate decisions
    • Able to create trustful relations and face reality, surface problems and support finding solutions
    • Strong collaboration and leadership skills
    • Able to execute in a complex regional organization
    • Anticipate bottlenecks, explore contingencies, and provide solutions

  • Qualifications

    Qualifications

    • Bachelor degree required. Major in engineering or business management or supply chain management preferred
    • Supply chain (quality and development) and/or production experience
    • Preferably experience from the automotive or heavy commercial truck industry in supplier quality and capacity, manufacturing engineering, supplier development or crisis management
    • Strong problem solving, communication and teamwork skills
    • Strong accountability and project management for tasks without close supervision
    • Ability to prioritize tasks in a fast-paced environment
    • Customer focused mindset, dedicated to meet external and internal customer expectations
    • Desire to work in a collaborative team towards a common purpose
    • Strong integrity and creativity
    • Flexibility and preparedness to travel with short notice

    Additional Information

    • All your information will be kept confidential according to EEO guidelines.
  • Industry
    Transportation / Trucking / Railroad
  • Locations
    Greensboro, NC • Portland, OR