Job Description

FLSA STATUS: Non-Exempt

DEPARTMENT: The Crib

REPORTS TO: Manager, Youth Engagement Services

POSITION SUMMARY: Supervises Program Specialists to provide 24/7 operation of The Crib.

GENERAL PURPOSE: Promotes The Night Ministry's mission to aid homeless youth and their children by providing a safe and secure residence for them.

ROLE QUALIFICATIONS:

• Must be familiar with residential shelter operations

• Must supervise, train, hire and review Program Specialist staff

• Must act as representative of The Night Ministry at all times, and be an example to staff, residents, volunteers, and community members

POSITIONS RESPONSIBILITIES:

• Primarily responsible, in partnership with the Mission Fulfillment team for data entry, tracking, and reporting for program management and funding reports. Oversees data management expectations of youth workers.

• Hire, supervise, and train program staff.

• Schedule all Program Specialist shifts; arrange coverage in event of absence (includes being on-call for all Program Specialist cancellations); serve as back-up coverage (work the shift) in the event no coverage is obtained.

• Rotate on-call week-long coverage with other members of the Management Team to provide telephone and on-site assistance to youth workers as needed.

• Collaborate with other members of the management team to develop and implement training programs for staff and volunteers.

• Serve as liaison between youth workers and case managers to ensure that care plans are followed

• Ensure that Program Specialist staff consistently and fairly implement The Crib rules and Night Ministry policy.

• Track and monitor Program Specialist paid time off, attendance at mandatory meetings, and completion of required training sessions.

• Represent The Night Ministry through networking, speaking engagements, and other community events.

• Manage food service operations through supervision of Food Service Youth worker; purchase and selection of food.

• Occasionally drive Night Ministry vehicles and transport shelter residents and their children as needed.

• Attend all Crib management and team meetings as well as The Night Ministry's quarterly staff meetings as required.

• Provide bi-weekly (at a minimum) supervision to all Program Specialist.

• Assure that case file documentation is completed by Program Specialist correctly and completely; provide follow-up to correct errors or missing information in case files or other documentation within seven days.

• Approve time records of all Program Specialist at least 48 hours prior to the approval deadline, as set by the Accounting Department.

• Other tasks and duties as assigned by management.

• Position's hours are approximately 75% night shift/25% administration 2:00am-10:00am or 7:00am-3:00pm. Flexibility is required.

• According to The Night Ministry's policies, this position is expected to carry a cell phone and is eligible for partial reimbursement of monthly cell phone bills.

ESSENTIALS SKILLS AND EXPERIENCE:

• H.S. diploma or GED, plus at least 5 years experience working with youth required; Bachelor's degree in social service or related field preferred.

• Demonstrated experience working successfully with at-risk youth.

• Previous management and supervisory experience or at least 5 years of experience working in a residential facility.

• Ability to respond to emergencies calmly and appropriately, in compliance with Night Ministry/The Crib policies and procedures.

• Maintain a flexible schedule, including some evenings and occasional weekend shifts to assure supervision of all direct reports.

• Current driver's license, evidence of insurability.

• Demonstrated ability to work as a member of a team.

• Must pass a DCFS background check, which includes a criminal background check.

• Exemplary interpersonal skills.

NONESSENTIAL SKILLS AND EXPERIENCE:

• Master's degree in social services field

• Spanish language skills

• Evidence of current First Aid/CPR training

REPORTING TO THIS POSITION: Program Specialists

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move 20 pounds and drive an automobile. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but can vary greatly due to the presence of residents and their children; noise level may vary at the different locations occasionally required in this job.

Compensation: position offers a base salary with a benefits package.

GENERAL SIGN-OFF: The employee is expected to adhere to all organizational policies and regulations specified by the Department of Children and Family Services (DCFS), the State of Illinois, and The Night Ministry.

JOB POSTED BY APPLICANTPRO