Job Description

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

SUMMARY: The PROJECT COORDINATOR Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive, review, enter and confirm project and service requests
• Follow administrative process for customer set up and credit approval
• Establish certificates of insurance
• Coordinate walkthroughs
• Coordinate planning calls to develop scope and communicate service requirements and client expectations
• Document final scope, timelines and pricing
• Generate proposals
• Establish signed orders for service
• Obtain client specific purchase orders, tracking numbers and approvals
• Coordinate with sales, project management, operations and customers to plan and implement services
• Thoroughly communicate with all parties throughout service delivery
• Track timelines and document progress relative to established benchmarks
• Document scope changes and oversee change order management process
• Collect and consolidate costs and manage the close out process

JOB SKILLS REQUIRED:

• Excellent verbal and written communication skills
• Highly customer service oriented
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Strong analytical and problem solving skills
• Excellent attention to detail and follow through
• Ability to work under deadlines and specific time frames
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision

EDUCATION/EXPERIENCE: Bachelor's degree (B. A.) from four-year college or university is preferred; two to five years of progressive customer service; experiencing coordinating national services is preferred; or equivalent combination of education and experience.

Use your current and previous experience to find new opportunities on the road to success. At Suddath, we're committed to helping our employees flourish and reach new heights.

APPLY TODAY FOR CONSIDERATION! 

GOT QUESTIONS? CALL OR TEXT VALARIE AT 904.878.4420

Company Description

From humble beginnings in 1919 as a moving company in Jacksonville, Florida, we have grown into a $600-million global transportation, relocation management and logistics company, serving 180 countries with 2,000 employees around the globe. Each year, we move more than 80,000 households, including 30,000 military families. We also provide logistics, employee relocation and commercial services to the world’s best-known brands and are North America’s largest commercial mover.