Job Description

In this highly visible role, you will be assigned to work on large profile accounts and will interface directly with the Werner Management team, including executive level management.  You will make recommendations on collection strategy and work with the    department supervisor on delegating tasks to collections specialists.   

Your supervisor will assign account(s) to this individual with deadlines to resolve Accounts Receivable issues.  Look forward to utilize prior experience investigating, identifying and solving problems.  You will specifically focus on processes that may result in delayed payments and may relate to contract, pricing, EDI, trip entry & transportation systems issues, POD's, billing documenting billing requirements.  Once the the problem is solved you will help train collections specialists on how to appropriately handle the account moving forward and will release then pass the account off to a Specialist. 

_What will I be doing everyday? _

• Download billing data, segregate by geography, lane, shipper, consignee, dollar groupings, date, service type - group and identify by largest problem area and investigate root cause.
• Meet with internal Werner employees (any and all departments who have an impact on the problem) present findings and recommendation on action plan(s).
• Present findings to customer.
• Establish internal and external time-line for problem resolution.
• Facilitate necessary changes & coordinate all follow-up activity.
• Document process.

Qualifications

I would be great at this, but how do I know I am qualified?

• 4 year college degree or equivalent
• Advanced Microsoft Excel skills - tests.
• Previous collections experience preferred.
• May require infrequent travel, up to 6-12 trips per year for customer visits.  These are typically day trips, but may require occasional overnight trips.

Additional Information

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.