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UX Writing Manager

Wish

UX Writing Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Wish is a mobile shopping app that connects over 500 million consumers with affordable goods around the world. Now, we’re searching for a kind, collaborative UX Writing Manager to join the Product Creative team and to help manage and grow our function at Wish. In this role, you will influence messaging, tone, and the overall experience of millions of users, with high visibility and high impact. The UX Writing manager must be highly invested in the happiness, career growth, and culture of the team.

    WHAT YOU'LL BE DOING:

    • ​​​​​​Hire & manage our UX Writing team

    • Refine and promote UX writing as a function at Wish 

    • Focus on mentorship, career growth & culture building

    • Be an empathic support system for our writers

    • Willingness to pitch in for individual contributor projects as needed

    • Work closely with product designers, marketers, product managers, localization, and engineers on cross-functional projects

    • Adjust content strategy based on research, user testing, and data

    #LI-RS1

  • Qualifications

    Qualifications

    ​​​​​​

    • 5+ years UX Writing experience

    • Prior management experience 

    • Strong mentorship skills

    • Empathic and team player oriented

    • Tech experience a plus

    • Prior experience building the UX writing function in an org a plus

    • Ability to write creatively in a data-driven environment

    • BA in Information Science, English, Design, or another related discipline

     

    Additional Information

    Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

    Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

  • Industry
    Transportation / Trucking / Railroad