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B2B Content Specialist, Merchants

Wish

B2B Content Specialist, Merchants

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Wish is seeking a passionate Content Specialist to create and deliver a variety of Sales Enablement collateral. The content you create will help Wish expand its worldwide merchant base across North America, Latin America, Europe, Southeast Asia, and other global regions. If you have a strong penchant for creating a wide range of engaging content, from blog posts and success stories to webinar scripts, we want to hear from you! You will be joining a high-impact strategic initiative within one of the world’s largest e-commerce companies.

    WHAT YOU'LL BE DOING:

    • Create a diverse array of marketing and media collateral such as blog posts, case studies, onboarding decks, and video scripts that inform, educate, and inspire new and existing merchants worldwide.
    • Differentiate content tone and style appropriate for varying segments and target audiences (merchants, ERP/API and other software partners, and more).
    • Develop regular blog posts to engage global merchants; consistently generate fresh content ideas to inspire and support Wish merchants, including insights- and data-driven content 
    • Manage multiple projects and assets simultaneously while maintaining close attention to detail.
    • Systematically maintain our content database; keep all content assets up to date and accurate amid frequently changing features, programs, policies, and UI design.
    • Proactively identify opportunities and solutions for iterating on processes to ensure consistent, timely, and high-quality content delivery.
  • Qualifications

    Qualifications

    • 3+ years of content marketing, blogging, and/or multimedia content creation experience, ideally in a B2B environment
    • A versatile and confident content creator who demonstrates the ability to craft a variety of content
    • Strong ability to manage multiple projects at once in a fast-paced environment and prioritize appropriately to meet project timelines
    • An open and effective communicator with a proven track record of working cross-functionally with Sales, Design, Product Management, Engineering, Localization, and business teams
    • Experience in or aptitude for crafting insights- or data-driven content
    • Globally minded, with an aptitude for working across time zones and cultures
    • Resourceful and proactive
    • Showcase a deep level of care, ownership, and meticulousness towards your craft

    Preferred Qualifications

    • Professional fluency in Spanish, Portuguese, German, French, Italian, Japanese, or Korean

    • Remote work experience

    • Background and/or interest in e-commerce a plus

    • BA in Communications, English, Journalism, Economics, Finance, Business, or other related disciplines

     #LI-RS1 #LI-Remote

    Additional Information

    Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

    Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

  • Industry
    Transportation / Trucking / Railroad