JOB SUMMARY:
Under general supervision, this position is responsible for providing overall support to the design, configuration, development, implementation and ongoing maintenance of ERP and CRM applications.
KEY RESPONSIBILITIES:
Perform ongoing maintenance and support on business systems and applications including software installations, upgrades, compliance updates, program coding, maintenance, backing-up data and administering security/access protocols.
Perform general application configuration, deployment and data maintenance, including security configuration and product functionality review to ensure systems and applications are working efficiently and effectively.
Support implementations and/or updates of business systems and applications; execute periodic system changes.
Define system requirements for new and/or updated functionality and configuration • Identify, design and develop tools and technology needed for business measures and metrics.
Perform system testing of functionality on behalf of the business users and work with super users to establish a comprehensive training and deployment plan.
Support the communication with adjacent technology teams regarding integrations of the business systems and applications into all business processes and vendors.
Support the partnership with other internal departments, business units and senior management to ensure the effective implementation of technology policies
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Bachelor’s Degree in Human Resources, Business Administration, Information Systems/Computer Science, Accounting, Economics, or related field.
3-5 years of related experience in ERP or CRM systems.
Experience with Human Resources, Payroll, Finance, Sales, or Customer Experience.
Experience in ERPbusiness process configuration
SKILLS AND ABILITIES:
Ability to analyze and interpret data
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Strong collaborative, analytical, problem solving, and communication skills
Maintain general understanding ofERPsecurity model
Functional knowledge of benefits, compensation, talent acquisition, talent management and organization development functions/processes to accomplish human resources applications objectives.
Ability to load EIBs, modify business processes, build and modify custom Workday reports and calculated fields
Excellent troubleshooting skills
Ability to work in a fast paced, complex environment, handle multiple tasks, set priorities and meet deadlines.
EDUCATION:
WORK EXPERIENCE:
JOB OPENING ID:
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
At J.B. Hunt, we continuously look for new ways that our people, processes and technology can be used to move freight transportation forward. We hire for entry-level, professional and management roles across several areas, including corporate services, customer service, engineering and technology, operations, sales and more!